Warranty – Brother Sewing Machines - carolinaforestvacandsew

Warranty – Brother Sewing Machines

Brother sewing machines generally come with a one-year limited warranty on the machine itself and included accessories. However, some models, especially premium or industrial models, may offer longer warranty periods, such as a three-year warranty for domestic use or even a five-year warranty for certain premium models like the Innov-is XP1, XP3, and Stellaire series. Commercial use of the machine may reduce the warranty period to one year.

Here’s a more detailed breakdown:

Standard Warranty:
Most Brother sewing machines have a one-year limited warranty on the machine, including parts and labor.
Accessories:
Accessories included with the machine also have a one-year warranty, and accompanying supply items have a 90-day warranty or the rated life of the item, whichever comes first.
Extended Warranties:
Brother does not offer extended warranties on home sewing, embroidery, or ScanNCut machines. However, you may be able to purchase an extended warranty from the place of purchase.
Premium Models:
Certain premium models like the Aveneer EV1, Innov-is XP1 & XP3, and Innov-is Stellaire XE1, XJ1, XE2, and XJ2, may have a five-year warranty.
Commercial Use:
If the machine is used for commercial purposes, the warranty is typically reduced to one year.
25-Year Chassis Warranty:
Some models, particularly industrial models like the PR series, may offer a 25-year warranty on the chassis.
Warranty Coverage:
The warranty typically covers defects in materials and workmanship, but may not cover damage caused by misuse, neglect, or unauthorized repairs.
Warranty Information:
You can find warranty information in the user guide or as an insert in the machine’s box. You can also visit the Brother USA website: https://help.brother-usa.com/app/answers/detail/a_id/154269/~/warranty-information—where-to-find or Brother Sewing Machines Europe website to view warranty details and check the status of your warranty using the Machine Warranty Calculator.